Warning to all Enom domainers
If you have an Enom retailer account or sub-account then you need to be aware that you run a risk of losing your expiring domains.
Most domainers set their domains on auto renew, in order to not risk forgetting the domain expiration date and losing that domain. If your payment method is via credit card you might run into problems with your auto renewal at Enom.
Enom is not allowed to store the credit card CVV ( last three digits on the back of your credit card ) so on random occassions when Enom attempts auto renewal of your domain, the credit card provider ( your bank ) rejects the attempt. Your auto renewal fails, and you lose your domain. The only plausible way to avoid this is to login into Enom every month and enter the CVV… which means you might as well track your expiration date and renew manually.
So, make sure you double check your expirations if you have domains at Enom.
You can get further information here.
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3 Responses to “Warning to all Enom domainers”
November 18th, 2007 at 7:50 pm
Wow, I wasn’t aware of this. I only have a handful of domains at enom but perhaps I’ll go ahead and extend them a few years, so I don’t have to worry about it.
November 18th, 2007 at 8:00 pm
Yea it was a surprise to me when I found it out too. Apparently they asked whizzbang to pass the message on.
January 7th, 2008 at 10:12 am
Actually this happened to me about 18mths ago and once it hits expiry, Enom then charges you a higher rate to renew.
Needless to say I don’t use Enom anymore.