Comments on: EuroDNS really screwed up the .ASIA Go Live kick off - I am so PISSED OFF!!!

By: Todd

Todd — Wed, 30 Jul 2008 15:04:04 +0000

The SAME thing happened to my .me domains purchased during the landrush period. The order went through and all seemed well. The day I was supposed to get my domains released to me — I got an email that said they were “already registered”. Their support folks told me that they were “reserved”, and I got a refund a week or so later. I’m realllllly bummed / angry.

By: Lamont

Lamont — Thu, 24 Jul 2008 00:06:31 +0000

I’ve had a .asia domain sitting as pending since the 20th of JULY. It wasn’t taken earlier today, 23rd of JULY, but i just checked and it is now TAKEN automagicly. No lands rush, no go live, and there was NO auction just a 2+ day wait for an available name and still a pending notice. I’ve been doing this a while and I am able to read, so did I miss something? I’ll post back here if it was me who got it.

By: neoMagic

neoMagic — Wed, 23 Jul 2008 19:05:42 +0000

EuroDNS now really screwed up the .ME landrush!! I applied for about 10 (serious) .ME domain names and NONE of those application have been submitted to the registry - and as a result, all those domain names have been taken by someone else and no auctioning at all… >( >(
Let this be a warning for everyone!

By: Godaddy botched .me launch | Domain Name News | Domain News | Expired Domains

Sat, 19 Jul 2008 21:38:34 +0000

[...] appears it’s something similar to the EuroDNS confusion during the .ASIA launch. People all over the place are getting confusing confirmation messages only [...]

By: Wilsent

Wilsent — Mon, 31 Mar 2008 13:25:24 +0000

First thing : if you plz refund my money cuz my money has been charged both from my credit-card & Credit Account at eurodns :AS you said that money would not be charged in such cases then where is my re-fund ?
…….
Second thing:@admin : atleast their support staff is responding you but here send many mails days ago and still receive no response i bet they re really very tired after submitting 150k domains while they re enjoying their dreams & their customers tearing out their hair out cuz they driving them crazy
..
any how : i give-up and wat about you @admin ?
cuz i dont wanna involve in some dispute rightnow and obviously i lost my money + hopes
well : Mr.Xavier Buck it was really a GoodWay to kick of .AsiaGolive you really re a iT genius :
still i hav a little hope from EuroDns i hav applied some domains via EuroDns at LandRush so i hope they will not create this type of situation again : AM i right Mr. Xavier Buck ?
and ForGodSake plz wake up ur Support Staff :Dreams over face the reality
and one more thing we all know about DotAsia. we re not a 10 year old kids playing with computer

By: admin

admin — Mon, 31 Mar 2008 09:34:03 +0000

We can all read your sentences Xavier. You are writing very legible stuff.

The problem is that you are saying one thing and your support staff are saying another.

Your support staff are replying to my emails saying my credit card has not been charged - they do not even want to check the financial records - when obviously my credit card has been charged.

So my question is, can’t you read? We are not talking about the landrush period. We are talking about your support staff claiming our credit cards have not been charged!

By: Xavier Buck

Xavier Buck — Mon, 31 Mar 2008 07:50:54 +0000

Can’t you guys read what I wrote.

1) Registry showed all names that are stuck in Landrush Auction Process as available during GOLIVE.
(go to registry to learn all about Sunrise / LAndrush / Auction, GoLIVE)
2) So in the end either we should have shown taken, or you can consider that it is normal, as these domain at Auction can theoretically become free again if nobody bids on the domains in Auction.

3) but in any case as already said, all orders that in the end are transformed into registrations automatically get re-credited.

Conclusion: You should anyway have participated at the Landrush to get really good names, and secondly I am sick and tired to read about dubious transactions while our system is build to get fort you the best names (in this case waiting for you that the auctions are finished to grab the best names for you, while the system will anyway recredit you if it is not able to get it.

We submitted over 150k names and thousands are happy that got really good names. I am sorry for you who do not understand the rules of Landrush/auction/Golive, who do not understand the logic between running auctions and names that will become free again out of these auctions and who can’t simply read/understand the sentences that we try to get the name for you and when it is not possible, you automatically get reimbursed. How difficult is that to understand.

Xavier Buck
CEO
Eurodns.com

By: Wilsent

Wilsent — Sun, 30 Mar 2008 17:10:03 +0000

I am also busted by EURODNS.com
i hav registered some domains after DotAsia goes live but first it was ( ready for submission )
after that my all of domains were gone : buy my money was charged: and i mailed them many times but still receive no response .
So Mr. Xavier Buck what you say about that ?
i was planning to take legal action against EURODNS bcuz of their God Damm software problem and tension which was created by them : and most of all their customers support which is so dead that they dont even response they can atleast tell me about any problem if they had any but they simply dont :and now all the good domains has been gone and couldn’t able to catch them bcuz of situation created by them
All i know i did a terrible mistake choosing EuroDns: on the other i had a lot of trust in them but their poor performance didnt attained my trust in them any more
well : thats my story : but i still dont hate them iknow maybe there was problem but im mad that they dont even inform their users about it : one thing more i registered one of my domain in Dotasia live : i checked the domain in euroasia/godaddy/monsterdomains : and it was available but after registration it was gone with my other domains as well it is also due to software problem cuz i know there is no way that this domain was also registered in land rush so where is this domain now ? : i hav written all of my prob here cuz if not in ur EURODNS customer centre you may response here :
so MR.Xavier Buck as you are the CEO of EURODNS i respect you a lot but can you plz atleat give me ur contact number or mail where i can get the correct information and can neutralize all my doubts about ur company
Your User : Wilsent
: Thx :

By: Damir

Damir — Sat, 29 Mar 2008 02:40:09 +0000

EuroDns.com is not a good registar I have registered a domain name 247dot name domain with them (so I tought) 4 days ago but the domain name is still not working so I called them yesterday and yeah they are hopeless and yes they have also charged me for the domain name.

I will cancel the charge.

I would not register with them ANY domain names.

By: admin

admin — Fri, 28 Mar 2008 08:53:40 +0000

@Xavier: thanks for explaining what happened, it is very cool of you.

@Jacky: no it’s not my first landrush, and as you can see from Xavier’s message, there was a glitch in the system.